Terms & Conditions

Terms & Conditions - FixerBaba

Please read these Terms & Conditions carefully before using the FixerBaba website and repair services.

1. Acceptance of Terms

By accessing or using the FixerBaba website, you agree to comply with these Terms & Conditions, along with our Privacy Policy and any applicable service terms. If you do not agree with these terms, please discontinue using our website and services.


2. Our Services

FixerBaba provides information and repair support for mobile phones, iPhones, tablets, laptops, MacBooks and other supported electronic devices.

Services may include screen replacement, battery replacement, charging port repair, camera repair, speaker repair, software support, hardware repair and other device-related services depending on the device and issue.


3. Repair Enquiries

When submitting a repair enquiry, you agree to:

  • Provide accurate contact and device information.
  • Provide a clear description of the reported device problem where possible.
  • Provide genuine information about your device and repair requirements.
  • Cooperate with the repair team when additional information is required to assess the device.

4. Device Diagnosis & Repair

Repair requirements can vary depending on the device model, condition, fault, and underlying hardware or software issue. A repair estimate or service information may therefore depend on inspection or diagnosis of the device.

In some cases, an initially reported issue may reveal additional problems during diagnosis. Any applicable repair work should be confirmed before proceeding.


5. Pricing & Service Charges

Repair charges may vary based on the device model, required parts, type of damage, repair complexity, and service required. Any price information displayed on the website or communicated during an enquiry should be treated as subject to confirmation.

Additional charges may apply where further repair work or replacement parts are required and agreed upon.


6. Communication Consent

By submitting your contact details, you consent to being contacted by phone, SMS, email, or WhatsApp regarding your repair enquiry, appointment, device issue, service updates, and related communications.

You may request to stop promotional communications at any time by contacting us.


7. Repair & Parts Warranty

Where a warranty is offered for a particular repair or replacement part, the applicable warranty period and conditions will be communicated separately. Warranty coverage may vary depending on the repair and component involved.


8. Device Data & Backup

Customers are responsible for backing up important personal data before handing over a device for repair. Customers should also remove sensitive information where appropriate.

FixerBaba does not guarantee that personal data will remain unaffected during repair, software troubleshooting, resetting, or other technical procedures.


9. Intellectual Property

All website content, including text, graphics, logos, images, designs, icons, and other materials, belongs to FixerBaba or its respective licensors and is protected by applicable laws.

Unauthorized copying, reproduction, modification, or commercial use of website content is not permitted without appropriate permission.


10. Prohibited Activities

  • Providing false or misleading information.
  • Attempting unauthorized access to the website or its systems.
  • Uploading malicious software or harmful content.
  • Copying or misusing website content without permission.
  • Using the website for unlawful, fraudulent, or abusive activities.

11. Third-Party Information

Our website may contain links to third-party websites, manufacturers, service providers, or other external resources. FixerBaba is not responsible for the content, accuracy, availability, or privacy practices of external websites.


12. Limitation of Liability

While we aim to provide reliable information and repair services, repair outcomes may depend on the device condition, existing damage, component availability, and nature of the fault.

To the extent permitted by applicable law, FixerBaba shall not be responsible for losses arising from inaccurate information provided by a customer, pre-existing device damage, or issues outside the scope of an agreed repair service.


13. Website Availability

We aim to keep the website available and information updated, but we do not guarantee uninterrupted access or that every website feature will always be available.


14. Changes to Terms & Conditions

We may update or modify these Terms & Conditions from time to time to reflect changes to our website, services, or applicable requirements. Updated terms will be published on this page.

Need help with a repair?

Contact FixerBaba to discuss your mobile, iPhone, tablet, laptop, or MacBook repair requirement.

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